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September 24, 2007
» TED: Simply John Maeda

Earlier this year (Managing Complexity) I blogged about John Maeda's book, The Laws of Simplicity (Simplicity: Design, Technology, Business, Life). Now you can watch a presentation he did around the same time at TED.

The MIT Media Lab's John Maeda lives at the intersection of technology and art -- a place that can get very complicated. Here, he talks about paring down to basics, and how he creates clean, elegant art, websites and web tools. In his book Laws of Simplicity, he offers 10 rules and 3 keys for simple living and working -- but in this talk, he boils it down to one simply delightful way to be.

Source: TED | TEDBlog: Simply John Maeda, on TED.com

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July 11, 2007
» Etiquette Rule #1 - Don't be a Sycophant

Today's edition of the Redmond Channel Partner newsletter links to a piece titled Minding Your Microsoft Manners, which is an interview with some companies who advise Microsoft partners on how to work with Microsoft. As I was reading it, I thought it was written as a piece of satire. Unfortunately, it's dated July 1st, not April 1st.

Yes. Don't run Lotus Notes as your e-mail client. Don't talk about the music you listened to on your iPod on the trip to Redmond or to a field office. Don't schedule online meetings on WebEx or call people from Microsoft on Skype. And, above all, don't "Google."

...

"Mention Vista," he continues, referring to the operating system that Microsoft released earlier this year. "Say [you're] running it and what a productivity boost it is." Harvath notes that bad feedback about Vista has filtered back to Microsoft through corporate accounts and the channel, so a positive review of it from a partner could be a key to making a good impression.

Source: Redmond Channel Partner Online | Feature: Minding Your Microsoft Manners

In my new role, I meet with partners more frequently than I have in the past. If you meet with me, please don't follow the guidance offered in response to the first question (Are there any gaffes that I should absolutely avoid when meeting with people from Microsoft?) and to the last question (Are there any other little tips I should know before I go into my meeting?).

Please don't hide that you use a competitor's product. Worse still, please don't heap false praise on a Microsoft product to gain some kind of advantage.

Etiquette Rule #1: Don't be a sycophant. It's not a good foundation for a business relationship.

If you use a competing product, I'd rather understand what our gaffe was that made it the more attractive choice. What could we do better to earn your business next time?

If you think one of our products sucks, please tell me why. What can we do to keep your business?

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June 22, 2007
» Coining a New Acronym

Just a passing thought that came up during a conversation with J.D. Meier today:

Aggregated Human Aggregation (AHA) - The notion that we choose to collect information for our own personal knowledge base is merely an aggregation of information aggregated by others. Usually, when you find something worthy enough to capture for your own reuse is an AHA! moment.

J.D. and I have had an ongoing discussion about creating reusable knowledge and this pithy acronym sprang to mind. In a week I may be embarrassed that I posted this, or maybe not. Have a Happy Friday!

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June 13, 2007
» Steph Graduates Today!

Today is one of those special milestone dates for our family as our daughter, Stephanie, graduates from high school today. I'm quite proud that she's graduating with Honors from Redmond High School, and she'll be attending Washington State University later this summer (they start in mid-August). Congratulations, Steph!

Steph Caron - Photo by Kerry Ryan, LifeThroughALenz.com

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June 3, 2007
» TechEd 7.0

There's time to kill before boarding (redeye JetBlue flight to JFK, and then on to MCO) with decent wireless in one of the newer terminals at SeaTac, so I thought I'd post something.

This is TechEd #7 for me. The early days of this blog started with posts leading up to TechEd 2004 in San Diego (Time for Me to Fly), which was #4 for me. I think this is the third time I'm going to Orlando for TechEd. Since joining Microsoft, I only missed TechEd 2002 in New Orleans. I thought I'd get there this year, but as you all know, we had to move the conference to Orlando due to concerns about flight capacity.

Orlando used to have some sentimental value for me from when I lived there back in the mid-80s, but too many Disney and TechEd trips has erased a lot of that. On one trip a few years ago, I drove by Naval Training Center Orlando to see how it had changed. I knew it was closed during the Clinton administration, but it was really weird to see it completely razed. One thing that is constant - hot & humid.

If you'd like to stop by and visit, this year I'll be working the reception desk of the Developer TLC area and helping Sam with Defy All Challenges While Making Your Mark.

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May 30, 2007
» Party with Palermo

Unless my redeye flight on Saturday night saps my energy, I plan to attend the TechEd 2007 edition of Party with Palermo on Sunday, June 3rd at the Glo Lounge.

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March 2, 2007