I've just received an e-mail from Comcast stating that my machine has been used for sending spam, which turned out to be Comcast's lie. See a copy of the message below:
A quick chat with Comcast support revealed that may machine (surprise) has not sent spam and that this is "an automated message sent to all customers". Support also has refused to provide contact details to file a complaint(see below):
Laarni (Sat Jul 26 2008 03:56:08 GMT-0700 (Pacific Daylight Time)) > Slava, the e-mail that was sent to you is a auto generated e-mail that is sent to every Comcast high-speed internet customers who are using port 25 instead of port 587 for the e-mail settings.
Slava (Sat Jul 26 2008 00:56:48 GMT-0700 (Pacific Daylight Time)) > This is not an answer. Has my computer been used to send spam?
Laarni (Sat Jul 26 2008 03:58:01 GMT-0700 (Pacific Daylight Time)) > It's not.
Yet, the message directly addresses me ("your computer(s) have been used") and does not mention anywhere that this is a broadcast message, which makes it a false acquisition. Comcast, you could do better.






